For years, rental businesses have struggled to find a solution that could meet all their needs. Their experience so far has been broken and relied on outdated, disconnected systems - such as Excel to manage inventory, Email and Calendar to manage rental orders, and more. One of the biggest issues has also been found in lead generation, where companies waste time on different channels to generate forms and respond to contacts.
This situation creates an obstacle where businesses end up losing hours a day checking inventory availability, responding to new leads and registering bookings. The result is a damaged ordeal where business owners find trouble in engaging with new and existing customers, wasting too much time on daily, usually offline tasks.
Flecto Stores is here to help with this crisis. As the new online channel for all things rental, Flecto Stores allows rental businesses to create their unique digital space that integrates seamlessly with their Flecto package. After enabling management features for inventory, customers, bookings and even insurance, Flecto’s new launch is a step forward for businesses to enhance their digital presence and create an all-in-one rental experience.
Setting up your online rental store
First things first, is there anything more exciting than a new release? Rental businesses on Flecto can now enable their store through the platform and premiere a new face for the world to see. The first step is to customize the domain and select all contact details to show up in the store, including social media channels, address, phone number and more.
Inventory management is done via Flecto and automatically transported into the store. Using the platform, users can upload and manage their items, including their (sub-)categories, availability, description, price, images and more. All this information shows up on the store in the blink of an eye, thus reducing time spent on setting the logistics up.
And now for the important part! Customers can browse their favorite equipment on available stores and select an item and date for reservation. This lead generation module means that a contact is quickly created on the Flecto app panel. After checking if this comes from an existing customer or having to create a new one, business owners can then turn this lead into a rental and manage the entire booking process on the platform.
One platform to rule them all
Flecto Stores is the cherry on top of the cake and wraps up an exciting cycle in our journey. This new launch comes right after the announcement of our insurance program back in February, which protects rental businesses with legal policies that are automatically generated on the platform. These policies cover a wide range of items against damage and theft.
On Flecto, users can also navigate and edit their inventory, as well as their entire customer base. More importantly, bookings are managed from A to Z within the platform, including their status, payments, additional services and more. Last but not least, the platform also provides a calendar view upon entry, so owners know exactly what rentals they have coming up.
The arrival of Flecto Stores signifies not only our effort to create a seamless renting experience for all parties involved, but more importantly the possibility that businesses now have to manage their entire, daily operations in one single app. By combining all necessary features in one place, Flecto enables owners to have more time to quickly respond to customers, engage with them and watch as their businesses soar.